Return policy
Enjoy quick and easy returns within 30 days of purchase.
While we strive to ensure your complete satisfaction with your purchase, we understand that returns may be necessary in some cases.
We accept returns of full price items within 30 days of the delivery date for eligible items. To be eligible for a return, the item must be in its original condition, unused, and with all original tags and packaging.
All items must be returned in perfect new-like resalable condition, unused, and with the original package (including boxes and dust bags) with tags and protective film still attached on the hardware (metal hardware may not show any scratches). We are unable to offer an exchange or refund on items that are worn, damaged, not in their original packaging or missing any packaging.
Fashionerup reserves the right to refuse any return that does not meet our requirements. If your return is not accepted, it can be sent back to you at your own expense and no refund will be issued.
Your refund will be credited to the same form of payment used to make the purchase. Returns postmarked outside of the 30 day policy are ineligible for a refund but can be processed for an online store credit.
No fee for returns, shipment fee to charge
There is no return fee. Return shipping fee to charge, deducted from your refund. Please note that duties and fees cannot be refunded.
Please allow up to 5 business days from the time your return was delivered to us to process your refund.
How do I initiate a return?
To initiate a return or to exchange your Fashionerup bag, please write us an e-mail at r5187041028@gmail.com , mentioning your Order # in the subject line and reason for return. We’ll respond promptly with next steps to manage your return and will provide a label to return your bag.